PRIVACY POLICY

1. Introduction

Muralink Designs, Inc. ("Muralink," "we") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.muralinkdesigns.com or use our AI visualization tools (collectively, the "Service"). By using the Service, you consent to the practices described herein.

2. Information We Collect

2.1 Information You Provide

• Registration details (name, email address, company, password, billing address).
• Project data, sketches, models, images, and prompts you upload.
• Communications with us (support tickets, feedback, survey responses).

2.2 Information Collected Automatically

• Log data (IP address, browser type, referring URL, time‑stamps).
• Usage data (features used, render counts, error reports).
• Device information (operating system, screen resolution).
• Cookies and similar technologies (see Section 6).

2.3 Information from Third Parties

We may receive information from payment processors, analytics providers, social‑login platforms, or enterprise resellers, subject to their privacy policies.

3. How We Use Information

We use information to:

1. Provide, maintain, and improve the Service;
2. Authenticate users and secure accounts;
3. Process transactions and send invoices;
4. Generate and deliver AI images and renders;
5. Train and refine our models only on anonymized or aggregated data, unless you opt out;
6. Respond to inquiries and provide customer support;
7. Send administrative emails, product updates, and marketing communications (you can opt out at any time);
8. Monitor usage, detect fraud, and enforce our Terms;
9. Comply with legal obligations.

4. Legal Bases for Processing (EEA/UK Users)

We process personal data on the following legal bases: (a) performance of a contract; (b) legitimate interests (e.g., improving our Service, preventing fraud); (c) your consent (e.g., marketing emails); and (d) compliance with legal obligations.

5. Sharing & Disclosure

We do not sell your personal information. We may share it:

• Service Providers: cloud hosts, payment processors, analytics, customer‑support vendors;
• Professional Collaborators: when you explicitly share projects with clients or teammates;
• Legal & Safety: to comply with subpoenas, court orders, or defend legal claims;
• Business Transfers: in connection with a merger, acquisition, or sale of assets;
• Aggregated/De‑identified Data: with partners or research entities.

6. Cookies & Tracking Technologies

We use cookies, pixels, and local storage to recognize you across sessions, remember preferences, analyze traffic, and personalize content. You can disable cookies through your browser; however, some features may not function.

7. Data Retention

We retain personal data as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce agreements. Project files may be deleted 90 days after account cancellation, unless you request earlier deletion.

8. Security

We employ industry‑standard safeguards, including encryption in transit, role‑based access controls, and regular penetration testing. Nevertheless, no internet transmission or storage system is guaranteed secure.

9. International Transfers

We are headquartered in the United States and may process information in the U.S. and other countries. Where required, we use Standard Contractual Clauses or equivalent safeguards for cross‑border transfers.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data; object to or restrict processing; and withdraw consent. Submit requests at legal@muralinkdesigns.com. We will verify your identity before responding and comply within the timeframes set by applicable law.

11. Children's Privacy

The Service is not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal data from children. If you believe we have, contact us and we will delete it.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be posted on the Site or notified to you. Continued use of the Service after changes become effective constitutes acceptance.

13. Contact Us

If you have questions or concerns about this Policy or our privacy practices, contact: